Expressive Mode for ElevenAgents

Expressive Mode offers a significant enhancement for ElevenAgents, allowing AI voice assistants to provide emotionally intelligent and context-aware speech that mimics human expression in over 70 languages during live customer interactions.

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Emotional QuotientThe ability to identify and react to customer emotions in real time, adjusting tone and delivery to suit the circumstances (for example, providing a soothing response to upset customers).
Context-aware turn-takingIntelligent system that minimizes disruptions and offers more timely responses through comprehension of conversational context and speech patterns
Support for Multiple LanguagesEnables nuanced emotional expression across over 70 languages, enhancing communication in underrepresented language groups and dialects.
Control of Expressive TagsLLMs can generate specific tags such as [laughs], [whispers], or [sighs] to better manage conversational flow and create more authentic interactions.